Returns & ExchangesUpdated a year ago

30 Days unconditional exchange or refund:

If for any reason you are not happy with any items purchased, FCS will happily exchange or refund the item within 30 days from the date of purchase, without question, provided;

• You have proof of purchase (receipt, credit statement or invoice);
• The products are returned in their original packaging with all labels and instruction manuals included, unused and undamaged;
• The product you are returning is currently ranged by us;
• You return the product within 30 days of purchasing it from us; and
• You bear all costs, such as shipping and insurance, related to the return of the product to us.

All product returns and exchanges require a return authorisation number (RA number) and proof of purchase. 

We strongly recommend that you use registered mail for all refund and exchange items as FCS assumes no responsibility for lost items.

Submit Return/Exchange here

Allow 2 weeks for exchanges and refunds.